If You Have 50 Minutes to Learn Today..

Dig deeper on social media. Learn from Southwest Airlines’ success. There’s some good stuff to learn from Southwest that is good not only for big business but also for small, medium business. Like the use of blog to improve customer communication. 

“Social Media for big business” by Paula Berg (who got SWA started in social media), talks how Southwest Airlines run their community. Check out also other courses from Inbound Marketing University.

 

http://c.brightcove.com/services/viewer/federated_f9/73409567001?isVid=1

Social Media for Big Businesses (GF302)

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Author: Dewita

Co-founder Ecotwist Labs.

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